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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ada Irene

January 30, 2026

5  out of  5
rating by Ada Irene
"Heather was extremely helpful and very personable. I had a lot of questions for my policy change and she walked me through every step of the way."
We responded:
"Thanks so much for the fantastic rating, Ada! We are so glad you had a positive experience with us here on State Farm Agent Randi Galan’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Anaysia Davidson

January 23, 2026

5  out of  5
rating by Anaysia Davidson
"Heather is amazing Always a pleasure to work with the insurance company and the team members"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Randi Galan’s Team! We deeply appreciate your kind words here in Bridgeton . "
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Marjorie Jackson

January 19, 2026

5  out of  5
rating by Marjorie Jackson
"I had the pleasure of talking with Jordan Galan for over an hour she provided me with a comprehensive Homeowners Insurance Policy breakdown. Jordan really educated me about all the many aspects of coverage and didn’t just set my policy up in a one size fits all manner. Jordan explained the reasoning behind each type of coverage and why the amount of coverage she was suggesting was correct. She went out of her way to help me navigate a process I had no experience in and saved me hundreds of dollars per month. Jordan also helped lessen my anxiety about the affordability of a new/ different Homeowners Insurance Policy and showed me how it would also be possible to purchase Life Insurance when I’m ready. Jordan took the time to help me achieve my goals and I will be returning to her for all my Insurance needs I couldn’t be more satisfied!"
We responded:
"Thank you for taking the time to leave such a great review, Marjorie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Terri Morris

December 16, 2025

5  out of  5
rating by Terri Morris
"Heather was 100% on point with my needs"
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Tanyell Brown

November 3, 2025

5  out of  5
rating by Tanyell Brown
"Very respectfully and friendly every time I call when I have a question. Jordan is always there to the rescue"
We responded:
"Tanyell, thank you for the five star review of Jordan's service. We appreciate your business!!"
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Wendy Gonzalez

November 1, 2025

5  out of  5
rating by Wendy Gonzalez
"I recently received help from Monse with reviewing and getting quoted for a car policy. She’s been super helpful. Monse broke down all my options and explained them well. I definitely recommend reaching out to her. And while I did not require assistance in Spanish, Monse asked me if needed, she could talk to me in Spanish. I’m glad to know she can offer services to the community."
We responded:
"Thanks so much for the review of Monse's service in quoting your auto policy. We very much appreciate the 5 star review!"
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Kimberly Allen

October 30, 2025

5  out of  5
rating by Kimberly Allen
"Jordan was fantastic! She was very knowledgeable and thorough and helped me find every available discount for our auto insurance. Thank you so much!!"
We responded:
"We appreciate the review, and are delighted to hear you had a great experience with Heather! If you need anything at all, don't hesitate to give us a call."
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Karen Merino

October 28, 2025

5  out of  5
rating by Karen Merino
"I’ve had the pleasure of working with Monse! She is exceptional and very knowledgeable. Personally, insurance for me is very frustrating to deal with, but Monse made it a pleasant experience. She answered all my questions, explained all my options, and most importantly —saved me money!! I encourage you to reach out to Monse if you are looking for assistance with and/or information on a new policy."
We responded:
"Thank you Karen for sharing your experience with our office and the great service provided by Monse. We are always here to help whenever you have questions! "
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Samantha

October 10, 2025

5  out of  5
rating by Samantha
"Heather was a breath of fresh air. Meaning I feel and felt totally relaxed while she completed everything that we needed to do. I 100% recommend her🙂"
We responded:
"Thank you for the 5 star review and recommendation Samantha! We appreciate your feedback. "
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David Schwartz

September 22, 2025

5  out of  5
rating by David Schwartz
"Heather was helpful with my questions!!!"
We responded:
"Thank you David for your 5 star review of Heather's service. We are always here to help!"
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John Headley

September 8, 2025

5  out of  5
rating by John Headley
"Jordan took the time to review my policy before renewal and offered soild advice on the coverages needed in todays world. They have always been good to me and I will recommend Randi Galan every chance I get!"
We responded:
"Thank you so much for your review John, and for recommending our office. We very much appreciate it!"
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Mark Fordham

September 6, 2025

5  out of  5
rating by Mark Fordham
"Really excellent service. Quick to help, and Heather goes the extra mile. Twice now she has helped me in my time of need, beyond what is expected, and has carried on the fabulous service that I have always experienced from State Farm."
We responded:
"Hi Mark. We really appreciate the five star review on the service you have experienced from our agency. When you need us we will always be there! "
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M T

August 27, 2025

5  out of  5
rating by M T
"It was a pleasure dealing with State Farm, they get things done and quick. Heather Derosa is amazing, knowledgeable , professional and knows her stuff. It is just a pleasant experience doing business with her and all of the staff. Keep up the good work"
We responded:
"Hello, we're thrilled that Heather went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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Chris Phillips

August 25, 2025

5  out of  5
rating by Chris Phillips
"Had some questions about not receiving my policies. Answer was quickly resolved by Heather, and she immediately sent the policies to me via email. Great Service. Thanks"
We responded:
"Thanks for the feedback Chris, we appreciate the 5 star review and our continued relationship. Anything you need, we are here for you!"
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Desa Williams

August 21, 2025

5  out of  5
rating by Desa Williams
"This agent has a team of pleasant, knowledgeable people. After a morning of disappointment, Heather took the time to go over my policy and help me with my issue. I appreciate a local office I can reach out to and get direct answers when I need."
We responded:
"Thank you for the review Desa. We appreciate the feedback on our office and the service you received from Heather. Anytime you need assistance, we are here to help!"
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Jesse Baeten

August 13, 2025

5  out of  5
rating by Jesse Baeten
"Heather was very helpful and very pleasant. You guys are always great."
We responded:
"Thanks for the kind words Jesse and the review. Glad to hear we continue to deliver 5 star service!"
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Peter Romeo

August 12, 2025

4  out of  5
rating by Peter Romeo
"Heather deserves 5-Stars for customer service- this review is for Heather. She was the ONLY ONE at this agency who helped me with getting State Farm to process my coverage and permanent insurance card. Thank you Heather for your professionalism and commitment to top-rated customer service!"
We responded:
"Thank you for your review. I'm sorry you ran into an issue receiving your auto insurance ID cards but glad to see the review of Heather's service in responding to the issue. Thank you for choosing State Farm for your insurance needs, we appreciate your business!"
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Pooh Bear

August 5, 2025

5  out of  5
rating by Pooh Bear
"Heather was very nice and knowledgeable!"
We responded:
"Thank you so much for the kind words and the 5 star review, much appreciated!"
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joseph simone

August 1, 2025

5  out of  5
rating by joseph simone
"I had the pleasure of meeting Jordan Galan today for my insurance needs. Jordan was very knowledgeable and an extremely nice person and a pleasure to work with! She addressed all my concerns and explained things to me simply and clearly.Jordan's a very positive young person and an asset to State Farm!"
We responded:
"Joseph, thanks so much for taking the time to review Jordan's service and leaving such wonderful feedback! I agree, she is an asset to our company and she's got a great future ahead her : ) "
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Paul Varnold

July 23, 2025

5  out of  5
rating by Paul Varnold
"Heather DeRosa was extremely helpful in correcting my auto insurance bill. she went the extra mile in remedying the problem& all the time with a smile in her voice. Paul Varnold"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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TikTok Mashup

July 17, 2025

5  out of  5
rating by TikTok Mashup
"I had the pleasure of dealing with Heather an absolute blessing. She was so helpful and patient with me I had a million questions and she took the time to answer and explain each one. Mind you this was a two day process because my call kept dropping. She remained professional, and humbled for both days until my family and I were good to go. I appreciate you and your team ❤️"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rick Boultinghouse

June 29, 2025

5  out of  5
rating by Rick Boultinghouse
"I had to call my agent's office about an insurance matter. The office understood my needs and acted on it in a prompt and friendly manner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason Kincaid

June 23, 2025

5  out of  5
rating by Jason Kincaid
"I made several changes to the policy at one time and Jordan was on it!! I received an over charge and she was able to take care of the situation immediately.... Jordan and Randi are top shelf."
We responded:
"Thanks so much for the 5 star review of the service here Jason, and kind words for Jordan. Really appreciate it!"
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Melody Hasher

June 13, 2025

5  out of  5
rating by Melody Hasher
"Randi Galan and Heather Derosa at State Farm have been just Amazing in assisting me through a difficult time. They are 5 STARS!! Greatly Appreciated. Thank You Again!!"
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patrick perry

May 31, 2025

5  out of  5
rating by patrick perry
"Randi Galan and her team at State Farm they are just Amazing!! Their customer service is the BEST! If I ever had a problem or need anything there customer service is on top of it and there a pleasure to work with!! I’m definitely staying with this company!! I not only have them for personal insurance but also for my business!! Thank you Randi and your team!! Keep up the great work!"
We responded:
"Thanks so much Patrick for the great review and the 5 star love! Appreciate you and your continued business. It's our pleasure to have you as a customer : )"